About Us – Masra Tech

About Us

Mission Statement

Masra Tech’s vision is focused on the people behind our clients: businesses, employees, owners and individual clients alike. We strive to create a superior, secure, and user-friendly computing environment. We specialize in delivering technology solutions personalized to the needs of our clients, with integrity, across Southern California. Our priority lies in understanding the unique and intricate requirements of small businesses, addressing their specific technological needs with precision and expertise.

Vision Statement

We established Masra Tech in 2005, driven by an unwavering commitment to providing an affordable and professional solution for small to mid-size clients. We prioritize understanding our clients needs and goals. Our solutions are customized, not cookie-cutter packages, ensuring that you get exactly what you need without overpaying for unnecessary features. Our decision to depart from the corporate world was rooted in the firm belief that principles should never be compromised for short-term gains. From our inception to the present day, our vision remains unchanged: to provide our clients with professional service dedicated to meeting their unique needs as a small business, home-based business, startup, individual or non-profit.

Our perspective transcends the traditional IT framework. While we are recognized for our expertise in IT, we are champions of efficiency, devoted to optimizing the productivity of your business and its employees. We approach our clients’ IT challenges with the same gravity as we do our own business. We only deploy PC or Mac-certified technicians. When entrusting Masra Tech with your IT challenges, you can expect these benefits for your business:

Increase:

Security for your business

Productivity

Employee Satisfaction

Compliance with requirements and regulations

Solutions that fit your budget while maintaining the highest level of security

About COMPANY

Reduce:

End-user frustrations

Wasted hours and downtime.

Lost revenue

Workstations crashing

Endless calls to your “System Administrator”

Technology changes rapidly and can be difficult to keep up with. Masra Tech is constantly evolving with the latest technologies, so you don’t have to. Our technicians regularly monitor changes in the industry and update their skills accordingly so you can stay informed about the latest technologies and how they might help your business remain on the cutting edge of your industry.

Masra Tech not only helps you to know your technology, but the people behind your technology. Masra Tech can resolve issues quickly because they know your equipment intimately, unlike most technical support call centers. This allows Masra Tech to provide the personal service you need. We get to know the people and passion behind your business. Because of this, we can generate a high-level of customer satisfaction.

What core beliefs guide our work?

We work with a passion for providing quality service with compassion and understanding for our clients. We develop a relationship with our clients and take the time to understand their business and where they want to go. This is all done with an eye on the cost versus the benefit. All our work is done with the highest integrity without compromise or shortcuts.

What makes us different from our competitors?

We are not looking to sell our clients a cookie-cutter package. We get to know their business and create solutions that fit their needs. We work with our clients compassionately and honestly, putting their needs before our bottom line. This is all done with the best interests of the client in mind. We will not sell a client something that they do not need.

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